400 W. Wisconsin Avenue, Milwaukee, WI 53203

(414) 908-6000

JOB – CASHIER

 

JOB DESCRIPTION:
Box Office Cashier

 

REPORTS TO:
Box Office Manager/Assistant Box Office Manager

 

GENERAL DUTIES:
Assists Box Office Management in all phases of box office operations.  Responsible for balancing and reconciling box office receipts for all Wisconsin Center District events.

 

ESSENTIAL FUNCTIONS:

  • Sell tickets and reconcile ticket sale income for Wisconsin Center District events.
  • Break down, check in and count all tickets and cosign to event promoter.
  • Maintain appropriate level of cash and change for events at Wisconsin Center District.
  • Provide information for and coordinate box office activities with event promoters.
  • Interact with WCD customers, provide directions, information & assistance, handle customer complaints.
  • Operate office equipment, computers and Ticketmaster computers.
  • Predictable and punctual attendance.
  • Perform other duties as assigned.

 

PHYSICAL DEMANDS OF POSITION:

  • Stand, walk, sit and stoop.
  • Reach, feel, talk and hear.
  • Normal range of hearing: perceiving sounds, including spoken words, in order to understand signals such as spoken directions, warning alarms, assess conditions and/or become aware of conditions in the work environment.

 

ENVIRONMENTAL/WORKING CONDITION OF POSITION:

  • Inside and outside workplace environment.
  • Exposure to cold, heat and humidity.
  • Work in cramped spaces.

 

EQUIPMENT USED:

  • Computerized ticketing systems.
  • Various office equipment; Fax machines, Copiers, Computers and other equipment as directed by WCD Management.
  • WCD issued portable two-way radios and Ticketmaster scanners.

 

EDUCATION/LICENSE REQUIREMENTS:

  • Training in accounting, business and bookkeeping is desirable.
  • Must be bondable.
  • Ability to use Microsoft Office programs and other software.

 

KNOWLEDGE AND SKILLS REQUIRED FOR POSITION:

  • Understand and consistently follow work rules, procedures and directions.
  • Ability to read, write and speak English; perform basic mathematical functions (add, subtract, multiply and divide).
  • Good interpersonal skills with the ability to deal harmoniously with Wisconsin Center District guests and employees.
  • Ability to deal with hostile or angry patrons in tense situations.
  • Ability to comprehend and follow instructions.
  • Ability to work independently and efficiently; exercise initiative, resourcefulness, good judgment and accept responsibility for own actions.
  • Experience with Ticketmaster Host, Archtics and FanUser, AUTOCAD, and Microsoft Office programs desired.

 

TO APPLY:

Open and complete* the Wisconsin Center District Job Application

*Online PDF forms are not supported by most Firefox or Microsoft Edge browsers; this form functions in Chrome, Internet Explorer & Safari.

Human Resources Department
Wisconsin Center District
400 W. Wisconsin Ave.
Milwaukee, WI 53203
Fax: 414-908-6390
Tevans@wcd.org

 

SUBMISSION DEADLINE:
Remains open until all positions are filled.

Applicants must be United States citizens or legal resident aliens of the United States. Candidates offered a position must successfully complete a criminal background check and a physical exam including a drug screening. The Wisconsin Center District is a drug-free workplace and an Equal Opportunity Employer.

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Box Office: 400 W. Wisconsin Avenue, Milwaukee, WI 53203 (414) 908-6000