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The Midwest Airlines Center has been called one of the most "technologically elite" convention facilities in the
entire world, and that technology also extends to the U.S. Cellular Arena and Milwaukee Theatre. Besides being
advanced, the technological resources in Wisconsin Center District facilities are characterized by abundance,
with connections and power readily and plentifully available in almost all locations on the premises.
A variety of information technology services integrating Voice, Video and Data communications are available
in all Wisconsin Center District facilities. The majority of these are made possible by the District's
infrastructure of fiber optic and high speed copper cabling. The Voice Network centers around a Lucent
Technologies digital PBX. The Data Network is designed with a Gigabit backbone and Switched Fast Ethernet
ports throughout the building. Internet connectivity is supplied via our world class ATM DS3 connection.
The District's impressive information technology capabilities are supported by a highly qualified, professional
staff who know the systems and are committed to maximizing customer value by providing exceptional service and
advice.
Since the world of information technology is evolving almost daily, please consult your Event Services Manager
for the most up-to-date information about services, equipment and rates.
Voice Communications
Focused around our Lucent Technologies Definity Digital PBX, we can provide the highest quality of voice communications on the market, provide on-demand billing and troubleshoot problems instantly.
Telephone Service
Local telephone service in District facilities is supplied by Time Warner Telecom. To assure uninterrupted voice
communications, Time Warner has a redundant presence in our facilities, and outside, Time Warner is provisioned
on a SONET ring through their central office. Fiber optic connectivity at its best is provided from point to
point.
With most facility rentals, the Wisconsin Center District provides one (1) complimentary telephone for show
management use. This basic analog phone line and instrument allows unlimited, unassisted local outgoing calls
and all incoming local and long distance calls. Digital service, additional lines or expanded calling
capabilities may be purchased, and service can be upgraded at almost any time.
Call Center Solutions
The District's internal PBX allows us to function like a phone company, offering a wide range of customized
services tailored to show management or exhibitor needs, including call routing, voice mail, 800 numbers,
phone banks, teleconferencing and much more. The Wisconsin Center District's knowledgeable telecommunications
staff will help structure your call center to optimize your time and resources.
Long Distance Service
Consistent with our overall devotion to technological excellence, the Wisconsin Center District is committed
to providing exceptional quality, value and flexibility in long distance service used by its customers, employees
and on-site partners. Long distance service purchased through the District and used in our offices is provided
by Telecom America. Please consult your Event Services Manager for the latest information about long distance
service on District premises.
Two-Way Radios
Structured on a 800Mhz frequency, this internal system permits 2-way communications spanning 3 city blocks.
Two-way radios can be made available for show management and key individuals involved with the operation of an
event. This open line of communication allows immediate contact with Wisconsin Center District Event Services
Managers, Door Chiefs and other personnel.
Pay Phones
The Midwest Airlines Center has abundant, modern pay phones strategically placed throughout the facility. All
have volume controls. 20% have built-in data jacks for laptop use, and another 20% have built-in TTY devices.
For the convenience of laptop users, every phone cluster has one or more AC outlets adjacent to the phones.
Data Communications
Data Networking
The Midwest Airlines Center's data network architecture consists of a Nortel Gigabit backbone and switched fast
ethernet to every port in the building. This solution, provided by SynerComm and Nortel, allows for the
creation of Virtual Isolated Networks to provide the highest level of exhibitor security. Monitoring and
reporting are accomplished by our internal staff via (9) levels of RMON. We can internally extend ISDN to
exhibitor booths or meeting rooms for dial-up connections to the home office that are just as fast and reliable
as being there!
Internet Connectivity
Our facilities boast a full DS3 (45Mb per second) connection to our Internet Service Provider, Time Warner
Telecom. What does this mean? It means Internet connections more than 800 times faster than can be achieved
with a home computer and a basic 56K modem - and 16 times faster than typical "high speed" Direct Subscriber
Line and Cable Internet hookups! For business purposes, it means remote connections to the home office as fast
as your company's Local Area Network can offer!
Copper Cabling
The Midwest Airlines Center's data network is cabled with Category 5, Level 7 high-speed copper wire. This
cabling is rated for Gigabit speeds for unlimited bandwidth needs.
Fiber Optic Cabling
The world's fastest transmission medium is the backbone of our data network infrastructure. We can supply you
with dark fiber for use with your own electronics, or we can supply the light source. All fiber optic cabling
is terminated with industry-standard SC connectors.
Information Technology Exhibitor Solutions
Do you or your exhibitors have a problem you want to solve or an idea you want to make real, but are not sure
how to address it with technology? The Wisconsin Center District's information technology staff has a diverse
background to assist your event or your exhibitors.
Video Communications
Scoreboard Video Systems
The U.S. Cellular Arena's center-hung scoreboard is equipped with four versatile, brilliant 10' x 7.5' "video
wall" displays. Thirty additional 27" television monitors, distributed throughout the Arena's concourses,
lobbies and concession areas, may display the same or a different video image as the scoreboard. Most commonly
used for live video feed at sporting events, this system is excellently suited for use at concerts, corporate
presentations, general assemblies and other events.
Satellite Communications
The WCD is equipped with (2) satellite dishes which will allow for simultaneous downlinks from anywhere in the
world. We also have the ability to coordinate the uplinking of your signal to the appropriate source. Barring
major technical obstacles, District dishes must be used; portable dishes may not be used except as supplements.
Videoconferencing
We have high quality videoconferencing units available to turn meetings into global events. Our internal staff
can be made available to coordinate the videoconference.
Video Production Services and Advertising
The Wisconsin Center District's video systems utilize commercial Beta format for professional quality; tape
duplication in a variety of formats is available. Our staff or on-call production crew can handle any camera
work, directing, editing or other production services your event may need, including producing souvenir event
tapes for sale, event advertising for local broadcast, and more.
The District's production staff archives video clips, graphics, text and stills to assist clients in assembling
B-roll footage and producing event advertising. Standardized packages on a Beta cassette are available to
clients at no additional cost.
When circumstances allow, the District advertises upcoming public events on its scoreboards and video systems. Additional advertising time may be purchased, and the District's video production staff can help produce advertisements. For any questions, please contact Thomas Paul at 414.908.6090 or email him at Tpaul@wcd.org.
Presentations
Almost any of the above technologies can be combined in Wisconsin Center District facilities to create live,
multi-media presentations that will knock your socks off!
Audio Visual Services
Our preferred in-house audio-visual vendor, United Visual, is uniquely able to provide and support the most
advanced A/V equipment and services on the market. United Visual maintains operations and a highly-trained,
full-time staff in the Midwest Airlines Center to assist with event planning and last-minute A/V needs. Contact United Visual at 414.908.6180 or jsalchert@wcd.org for prices and information. You may use the audio-visual provider of your choice.
Corporate Theater
Corporate presentations today use projections, sound, lights, lasers and special effects, and have the
electrical power needs of rock concerts and Las Vegas extravaganzas. The Midwest Airlines Center has
excess electrical capacity built into its ballroom, along with permanent, ceiling-mounted rigging points and
other concert-hall features. The U.S. Cellular Arena and Milwaukee Theatre are, of course, perfectly suited
for this.
Business Center
This on-site service, operated by United Visual, offers exhibitors, attendees and show management all the
technology and expertise of a professional office. Business Center services include copying, faxing and the
use of PC's equipped with popular software for Internet access, word processing, presentation production and
other needs.
For any other comments, concerns, or questions please contact Thomas Paul at 414.908.6090 or e-mail him at Tpaul@wcd.org.
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